Privacy Policy

1. Who handles the data

multiprimaabadi.com is operated by CV. Multi Prima Abadi, Ruko Kebun Jeruk Baru No. 14–15, West Jakarta 11530, Indonesia. Privacy questions may be sent to info@multiprimaabadi.com.

2. Information we may receive

When you contact us through the website, we may receive:

• your name and contact details;
• email address;
• phone or WhatsApp number;
• company name and business information;
• the type of enquiry or product requirement;
• messages, specifications, quantity, packaging, delivery destination, and other information you voluntarily provide.

Hosting and security infrastructure may also record ordinary technical information such as IP address, browser type, request time, pages accessed, and device or network information needed to operate and secure the website.

Please do not send passwords, banking PINs, payment-card details, or highly sensitive personal information that is not required for your business enquiry.

3. How we use information

We may use the information to:

• respond to enquiries and requests for information;
• assess product, sourcing, quotation, order, and delivery requirements;
• follow up supplier proposals or business-partnership opportunities;
• perform relevant internal communication and coordination;
• protect website security, stability, and abuse prevention;
• meet applicable legal, accounting, audit, or dispute-resolution obligations.

We do not intend to sell website visitors' personal data to third parties for advertising purposes.

4. Basis and limits of processing

We process information only to the extent reasonably necessary and relevant to the purposes above, based on your business request or relationship, legitimate operational needs, consent where required, and applicable legal obligations.

5. Sharing information

Information may be accessible to relevant internal personnel and, where necessary, service providers supporting website hosting, email, security, logistics, or business processes related to your request.

We may also disclose information where required by law or a valid request from a competent authority. We seek to limit disclosure to information reasonably necessary for the relevant purpose.

6. Data retention

Information is retained for as long as reasonably needed to manage the business enquiry or relationship, internal records, security, legal obligations, or dispute resolution. Retention periods may vary depending on the type of information and transaction or communication context.

When information is no longer needed, we seek to delete, anonymize, or restrict its use as appropriate and as required by applicable law.

7. Security

We use reasonable technical and organizational measures intended to reduce the risk of unauthorized access, loss, misuse, or alteration. No method of electronic transmission or storage can be guaranteed completely secure.

8. Transfers and service providers

Some digital infrastructure or service providers may process information on systems located outside our office or in another jurisdiction. Where cross-border processing occurs, we seek to apply safeguards appropriate to applicable requirements.

9. Cookies, analytics, and similar technologies

As of the date of this policy, the website is not intended to use advertising cookies or cross-site behavioral tracking. Hosting and security infrastructure may still generate technical logs as described above.

If we introduce new analytics, cookies, or tracking technologies in the future, those practices will be reviewed and this policy will be updated where appropriate.

10. Your rights

Subject to applicable law, you may have rights to request information about our processing of your data, obtain access, request correction, request deletion or cessation of processing in certain circumstances, withdraw consent where processing depends on consent, and exercise other rights provided by applicable regulations.

Requests may be sent to info@multiprimaabadi.com. We may request reasonable information to verify the identity and authority of the requester before processing a request.

11. Children

This website is intended for business communications and is not designed to knowingly collect children's personal data. If you believe a child's information has been submitted to us without an appropriate basis, please contact us.

12. Changes to this policy

We may update this policy when our website practices, services, technology, or legal obligations change. The latest version will be displayed on this page with its update date.

13. Contact us