Terms of Use & Website Disclaimer

1. Acceptance of these terms

By accessing or using this website, you acknowledge these website-use terms. If you do not agree with them, you should not rely on the website as the basis for a commercial decision.

Transaction-specific terms agreed in writing between CV. Multi Prima Abadi and a customer, supplier, or business partner govern that transaction. Where there is a conflict, the agreed written commercial documents take precedence over general website information for that transaction.

2. Website information is not a binding offer

Product descriptions, categories, indicative pricing, availability, lead times, packaging, origin, applications, specifications, and other commercial information on the website are general information unless expressly confirmed in a written commercial document applicable to a specific transaction.

Submitting a form, email, WhatsApp message, or quotation request is a request for business communication and does not by itself create a contract, order acceptance, stock guarantee, or price commitment.

3. Prices, availability, and market conditions

Ingredient prices, import costs, currency rates, freight, logistics costs, supply conditions, and availability may change. Figures or pricing discussions appearing in articles or website pages may be historical, indicative, illustrative, or specific to a particular context.

A binding transaction price applies only as stated in a quotation, order confirmation, invoice, contract, or other written communication clearly issued for that transaction, including any validity period and conditions stated in it.

4. Product information and specifications

Information about ingredient characteristics, applications, general composition, specifications, origin, packaging, certifications, and supporting documentation may vary by manufacturer, batch, country of origin, or the particular product ultimately offered.

Before purchase or use, customers should review the product documents applicable to the goods offered, including specifications, COA, and other relevant documents where available or required. Website information should not be treated as a substitute for official product documentation for a specific batch or transaction.

5. Suitability and regulatory compliance

Articles and product pages provide general information for business readers. They are not legal, regulatory, food-safety, formulation, technical, tax, or customs advice tailored to your operation.

Each party remains responsible for legal obligations applicable to its own activities. Customers should assess suitability for the intended application and identify regulatory, labelling, licensing, certification, or documentation requirements applicable to their final product.

6. Articles, analysis, and educational content

Articles discussing market prices, ingredient trends, ingredient characteristics, supplier selection, purchasing, storage, and other commercial topics are provided for general information. Content may rely on information available when written and can become outdated as markets, regulations, and supply-chain conditions change.

Article content is not investment advice, a guarantee of business outcomes, or a purchasing instruction tailored to a particular requirement. Purchasing decisions should be supported by appropriate commercial and technical evaluation.

7. Accuracy and updates

We seek to keep website information useful and accurate, but do not promise that every item will always be complete, error-free, or current. We may correct, update, replace, or remove content without prior notice.

8. Permitted website use

You must not use the website to:

• submit false, misleading, abusive, or fraudulent requests;
• attempt unauthorized access to systems, servers, accounts, or data;
• distribute malware, harmful code, spam, or activity that disrupts service;
• perform scraping or automation at a scale that burdens or interferes with the website;
• copy or use content in a manner that infringes intellectual-property rights or applicable law.

Ordinary access by search engines and reasonable technical services is not intended to be prohibited by these terms.

9. Intellectual property

Unless stated otherwise, original website text, page structure, designs, brand materials, illustrations, and content are owned by CV. Multi Prima Abadi or used under appropriate rights. You may share links to public pages, but substantial reuse of materials for commercial purposes may require permission where required by law or applicable rights.

10. Third-party links and services

The website may contain links or integrations to third-party services. We do not control the content, security, availability, or privacy practices of those third parties. Use of third-party services is subject to the provider's own terms.

11. Privacy

Processing of personal data and business information submitted through the website is described in our Privacy Policy.

12. Website availability and security

We seek to keep the website available and secure, but access may be interrupted by maintenance, hosting or network failures, security events, system changes, or circumstances outside reasonable control.

13. Limitation of website liability

To the extent permitted by applicable law, CV. Multi Prima Abadi is not liable for indirect, incidental, or consequential loss arising solely from reliance on general website information that has not been confirmed for a particular transaction.

These terms are not intended to exclude obligations that cannot lawfully be excluded, and do not alter warranties or liabilities expressly agreed in a separate commercial contract.

14. Governing law

Use of this website and these terms are governed by the laws of the Republic of Indonesia. Disputes relating solely to website use will be handled through a forum having competent jurisdiction under Indonesian law, unless the parties have agreed another mechanism in writing for their commercial relationship.

15. Changes to these terms

We may update these terms when website features, business practices, or legal requirements change. The current version will be displayed on this page with its update date.

16. Contact us